Sustainability & Reparability
for Technology Products

Reparability is a Key Point for the Future

Challenge

In today’s marketplace, new legislation, voluntary standards and customer expectations are making companies increasingly accountable for the impact of their products on the environment and society. It is vital how companies can demonstrate their sustainability activities with business added-value right from the product design stage to the after-sales stage on how easy your product can be fixed in order to get a high rating.

The aim of the European Commission is to increase the lifespan of home appliances through these requirements:
• Spare parts* to be replaced by professional repairmen & end-user
• Availability of those spare parts & maximum delivery time
• Appliance repair and maintenance information

_{*"Spart part" means a separate part that can replace a part with the same or similar function in a product. Spare parts must be replaceable with the use of commonly available tools and without permanent damage to the appliance.}

Since January 1, 2021, the reparability index is a mandatory note to appear on products at the time of purchase as part of the law in France. It is enforced for five categories of electronics and home appliance products: window washing machines, smartphones, laptops, televisions and electric lawnmowers.

The objective of this index is to make consumers aware of the need to repair the product as soon as they are purchased by informing them of the repairability of their device. The final score of the reparability index is an average of the criteria represented by a score out of 10 to the consumer.

This repairability index covers:
• Documentation availability
• Disassembly, access and tools
• Availability of spare parts
• Spare parts prices
• Criterion specific to the category of equipment concerned

Bureau Veritas provides one-stop solutions:
Safety	• Full safety tests according to the applicable standard • We can check in parallel if the ErP requirements won't have impacts on the product's compliance
Inspection	• We can check the quality of the spare part and if they can be changed easily by the user according to instruction manuals content
Chemicals	• Materials and components mentioned in Annex VII of 2012/19/EU(WEEE) can be easily removed with the use of the commonly available tool
ErP	• Four tests according to the applicable regulations
Reparability	• We are developing services to help you to check if your appliance respect the requirements given in the French Decree or European ErP regulations

Get in touchwith us

First name

Last name

Phone

Company

Country / Territory

How can we help you?

Would you like to receive marketing communication from Bureau Veritas?

Yes

INFORMATION NOTICE TO DATA SUBJECTS
Your personal data are collected by Bureau Veritas Consumer Products Services Division (“BVCPS”), through its entity Bureau Veritas Hong Kong Limited (having its registered office at 1/F, Pacific Trade Centre, 2 Kai Hing Road, Kowloon Bay, Kowloon, Hong Kong), as well as the BVCPS affiliate(s) with which you had, have or will have a business relationship or that otherwise decide(s) which of your personal data is collected and how it is used.  A list of BVCPS affiliates is available at: BVCPS Locations (https://www.cps.bureauveritas.com/sites/g/files/zypfnx236/files/media/document/BVCPS%20Locations_20210611_for%20web.pdf)
Your personal data are subject to computer processing in order to respond to your requests and to provide you with additional information about BVCPS services, events or topics that may be of interest to you on the basis of your consent to the processing of your personal data for that purpose (by checking the box below).
Your personal data are intended for use by the relevant business departments of BVCPS and/or their service providers depending on the nature of your requests, as well as by BVCPS IT department.    Your personal data will be retained until the earlier of (a) one year after the last communication, or (b) your request to delete the personal data. 
Your personal data may be transferred outside the European Union, on the basis of your explicit consent, as the data subject, to the proposed transfer. By checking the box below, you are providing your explicit consent to the proposed transfer, with your acknowledgement of the possible risks of such transfer due to the absence of an adequacy decision pursuant to Article 45 of the General Data Protection Regulation of 27 April 2016 or of appropriate safeguards pursuant to Article 46 of the General Data Protection Regulation of 27 April 2016.
In accordance with the French Data Protection Act of 6 January 1978 as amended and the General Data Protection Regulation of 27 April 2016, you may have the right to access, rectify and erase any personal data concerning you, as well as the right to limit the processing, the right to oppose to the processing or the right to portability of your personal data. You have the right to withdraw your consent at any time by connecting to the site or application (https://personaldataprotection.bureauveritas.com). and unchecking the box dedicated to the collection of your consent. You also have the right to set out general and specific guidelines that define how you intend these rights to be exercised after your death. You can exercise your rights by e-mail at the following address: https://personaldataprotection.bureauveritas.com. Finally, you have a right to lodge a complaint to the Commission Nationale Informatique et Libertés (CNIL) or the relevant authorities in your country.
Fields marked with an asterisk must be filled in. Otherwise, BVCPS would not be able to respond to your requests and/or provide you with additional information.

Sustainability & Reparability for Technology Products

Challenge

Sustainability & Reparability
for Technology Products